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    Privacy Policy

    Last updated: 29 September 2026

    At Wittivo, we believe privacy should be clear, responsible and built into the way technology works.

    This Privacy Policy explains how Wittivo (“Wittivo”, “we”, “our” or “us”) collects, uses, stores and protects personal information when you visit Wittivo.com, contact us, request a demonstration, communicate with our team, or use services provided by Wittivo.

    It also explains how personal information may be handled through Wittivo Campus and other services we provide to schools.

    1. Information We Collect

    The information we collect depends on how you interact with Wittivo.

    Information you provide to us

    • Name
    • Email address
    • Telephone number
    • School or organisation name
    • Job title or role
    • School size or student count
    • Information submitted through contact or demo forms
    • Communications you send to our team
    • Information provided when creating or using an account

    We only ask for information reasonably required for the relevant interaction or service.

    Information collected automatically

    • IP address
    • Browser and device information
    • Operating system
    • Pages visited
    • Referring pages
    • Approximate location derived from technical information
    • Date and time of visits
    • Website interaction and performance information

    We may use cookies and similar technologies for these purposes.

    2. How We Use Your Information

    We may use personal information to:

    • Respond to enquiries and requests
    • Arrange and provide product demonstrations
    • Communicate with schools and organisations
    • Provide and operate Wittivo services
    • Create and manage user accounts
    • Provide customer support
    • Improve our website, products and services
    • Understand how our website and services are used
    • Maintain the security and reliability of our systems
    • Prevent misuse, fraud or unauthorised access
    • Send service-related communications
    • Send marketing communications where permitted and appropriate
    • Meet legal and regulatory requirements

    We do not use personal information for purposes incompatible with the reason it was collected unless permitted by applicable law.

    3. Wittivo Campus and School Data

    Wittivo Campus helps schools manage operations, teaching, learning and communication within a connected school ecosystem.

    When a school uses Wittivo Campus, information processed through the platform may include:

    • Students
    • Parents and guardians
    • Teachers
    • School employees
    • School administrators
    • Academic records
    • Attendance
    • Assessments and learning progress
    • Fees and payment-related records
    • Classes, courses and timetables
    • School communications
    • Other information entered or managed by the school

    The specific information processed depends on the services and features used by each school.

    Where a school provides personal information to Wittivo Campus, the school may determine what information is collected and how it is used, while Wittivo processes that information to provide the contracted services and according to applicable agreements and law.

    Schools remain responsible for ensuring that they have the appropriate authority or lawful basis to provide personal information to Wittivo.

    4. Children's and Student Data

    Because Wittivo provides technology for educational institutions, our services may process information relating to children and students.

    We recognise that children’s information requires particular care.

    Wittivo does not intend the public Wittivo.com website to collect personal information directly from children for marketing purposes.

    Where children’s or student information is processed through Wittivo Campus, it is generally provided or managed by an authorised school, teacher, administrator, parent or guardian as part of the school’s use of the service.

    We implement appropriate safeguards designed to protect such information and expect schools using Wittivo Campus to comply with applicable requirements relating to children and student information.

    5. How We Share Information

    We do not sell personal information.

    We may share information where reasonably necessary with trusted organisations that help us operate Wittivo, such as providers of:

    • Cloud hosting and infrastructure
    • Email and communication services
    • Customer support tools
    • Analytics
    • Security and monitoring
    • Scheduling
    • Payment services, where applicable
    • Business and technical services

    These providers should only receive information required to perform their services and should handle it subject to appropriate contractual and security requirements.

    We may also disclose information where required by law, regulation, legal process, or to protect the rights, security and integrity of Wittivo, our customers or others.

    If Wittivo undergoes a merger, acquisition, restructuring or transfer of business assets, information may be transferred as part of that transaction subject to applicable law.

    6. Data Storage and International Processing

    Wittivo and the service providers supporting our platform may process information using infrastructure located in India or other jurisdictions.

    Where personal information is transferred or processed internationally, we take appropriate measures designed to ensure that it receives protection consistent with applicable data protection requirements.

    The actual hosting and data-residency arrangements applicable to a particular school may also depend on the services and infrastructure agreed with that school.

    7. Data Security

    We use reasonable technical and organisational measures designed to protect personal information against:

    • Unauthorised access
    • Accidental loss
    • Misuse
    • Unauthorised alteration
    • Disclosure
    • Destruction

    These measures may include access controls, authentication, infrastructure security, monitoring, backups and administrative safeguards.

    However, no internet-based service or electronic storage system can guarantee absolute security.

    8. Data Retention

    We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining legitimate business records, resolving disputes and complying with legal requirements.

    Information processed through Wittivo Campus may also be retained according to the school’s instructions, contractual requirements and applicable law.

    When information is no longer required, we may delete, anonymise or securely dispose of it as appropriate.

    9. Cookies and Analytics

    Wittivo.com may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance and measure the effectiveness of our communications.

    Essential cookies are required for the website to function.

    Analytics cookies help us understand how visitors use the website.

    Preference cookies remember selected settings or preferences.

    Marketing cookies, if used, help measure campaigns or provide relevant communications.

    Where required, we will request consent before placing non-essential cookies. You may also control cookies through your browser settings.

    10. Your Privacy Rights

    Depending on where you live and the laws that apply, you may have rights relating to your personal information. These may include rights to:

    • Request information about personal data being processed
    • Request access to applicable personal information
    • Request correction or updating of inaccurate information
    • Request deletion or erasure where applicable
    • Withdraw consent where processing relies on consent
    • Raise a concern or grievance regarding the processing of your information
    • Exercise other rights available under applicable data protection law

    To make a privacy request, contact us at privacy@wittivo.com.

    Before completing certain requests, we may need to verify your identity.

    Where information is controlled by a school using Wittivo Campus, we may direct your request to the relevant school or assist the school in responding where appropriate.

    11. Marketing Communications

    If you choose to receive communications from Wittivo, we may send information about our products, services, events or educational content.

    You may unsubscribe from marketing communications at any time using the unsubscribe option provided in the communication or by contacting us.

    Service-related or account-related communications may still be sent where necessary to provide our services.

    12. Third-Party Websites and Services

    Our website may contain links to websites or services operated by third parties.

    Wittivo is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

    13. Changes to This Privacy Policy

    We may update this Privacy Policy as Wittivo, our technology or applicable legal requirements evolve.

    When we make material changes, we will update the Last updated date at the top of this page and may provide additional notice where appropriate.

    We encourage you to review this page periodically.

    14. Contact Us

    If you have questions about this Privacy Policy, how Wittivo handles personal information, or would like to exercise an applicable privacy right, please contact:

    Wittivo
    General enquiries: hello@wittivo.com
    Website: www.wittivo.com

     

    Privacy at Wittivo

    We aim to handle personal information responsibly across Wittivo.com and the services we provide to schools.

    General enquiries
    hello@wittivo.com